AnswerForce review: pricing, terms and alternatives
AnswerForce is a 24/7 live answering service aimed at home-service contractors, with booking and dispatch tied into common field-service software. It answers and books rather than running back-office tasks, and pricing sits behind a sign-up form.
- Our score
- 6.1/10
- Ranking
- #4 of 5 in Home services
- Type
- Receptionist service
- Price
- Not published on the site (plans shown after a sign-up form). Billed per minute; first 30 calls under 30 seconds free each month
- Reviews
- 4.9/5 on Trustpilot from 966 reviews
Our verdict
AnswerForce is strongest on industry experience (9/10): Home-service focus, trade pages and deep FSM integrations. Its weakest area is pricing transparency (3/10): Per-minute billing disclosed, but no rates are public.
Purpose-built answering and booking for trades.
What we like
- Focused on home-service and field-service businesses, with trade-specific scripts
- Integrates with ServiceTitan, Jobber, Housecall Pro and Workiz
- 24/7 live answering with emergency dispatch and English/Spanish receptionists
What to watch
- Prices are not shown publicly; you must register to see plans
- 90-day minimum term before you can cancel
Pricing
AnswerForce doesn't publish its prices. You get a quote after a sales call.
Contract terms
- Minimum commitment
- 90-day minimum term, then month-to-month.
- Trial or guarantee
- Not published
- Replacement
- Not applicable as published: calls go to a shared receptionist team, not a dedicated assistant.
- Notice period
- After the 90-day minimum, either side can end the agreement at any time with written notice.
Score breakdown
4/10
3/10
4/10
5/10
9/10
6/10
AnswerForce vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| Term | AnswerForce | VA MASTERS Parent company |
|---|---|---|
| Price | Not published on the site (plans shown after a sign-up form). Billed per minute; first 30 calls under 30 seconds free each month | $6.50–$10/hr |
| Type | Receptionist service | Managed agency |
| Minimum | 90-day minimum term, then month-to-month | 80 hours/month recommended; fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | Not applicable as published: calls go to a shared receptionist team, not a… | Free; new candidates usually in about 2 business days |
| Notice | After the 90-day minimum, either side can end the agreement at any time with… | None during the trial; notice period after |
| Score (home services) | 6.1/10 | 8.1/10 |
Alternatives to AnswerForce
Other services in our home services ranking:
FAQ
How much does AnswerForce cost?
AnswerForce doesn't publish its prices; you get a quote after a sales call (checked October 2026).
Does AnswerForce offer a trial or money-back guarantee?
AnswerForce doesn't publish trial terms.
What happens if the assistant isn't a good fit?
Not applicable as published: calls go to a shared receptionist team, not a dedicated assistant.
Is AnswerForce a good choice for home services?
Purpose-built answering and booking for trades. It ranks #4 of 5 in our home services ranking, with a score of 6.1/10.
What are the best alternatives to AnswerForce?
In our home services ranking: VA MASTERS (8.1/10), Pink Callers (7.2/10), Go Hire Virtual (6.5/10), Ruby (5.9/10).