Extendly review: pricing, terms and alternatives
Extendly is a white-label support service for GoHighLevel agencies: its certified team answers your clients' questions 24/7 under your brand and helps with onboarding. It suits agencies that need a support desk more than a dedicated builder.
- Our score
- 8.0/10
- Ranking
- #2 of 5 in GoHighLevel
- Type
- White-label GoHighLevel support subscription
- Price
- $74–$999/mo
- Founded
- 2021
- Reviews
- 4.3/5 on Trustpilot from 16 reviews
Our verdict
Extendly is strongest on industry experience (10/10): GoHighLevel-only, 5,000+ agencies served. Its weakest area is replacement & guarantees (5/10): Pooled team, so no single-VA replacement question; no fit guarantee.
Best-in-class GHL support desk; not a dedicated VA model.
What we like
- 24/7 live chat, ticket and Zoom support for your clients, under your agency's brand
- Clear published prices by sub-account count, month to month
- Support agents are HighLevel-certified, with a 56-second average first response
What to watch
- A shared support desk, not a dedicated assistant who builds funnels and workflows for you
- Only 16 Trustpilot reviews, including some complaints about escalations
Pricing
ExtendlyOS $99/mo ($74/mo billed yearly); Full-Service Customer Support from $299/mo for 10 sub-accounts ($250/mo yearly) up to $999/mo for unlimited sub-accounts; free tier for help-center tools.
Contract terms
- Minimum commitment
- No minimum. Plans are priced by number of sub-accounts.
- Trial or guarantee
- Free plan for the help-center widgets and knowledge base; no free trial of the human support plans published
- Replacement
- Not applicable: support is delivered by a shared team, not one assigned assistant
- Notice period
- "No commitment, month to month."
Score breakdown
7/10
9/10
5/10
9/10
10/10
8/10
Extendly vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| Term | Extendly | VA MASTERS Parent company |
|---|---|---|
| Price | $74–$999/mo | $8.50–$15/hr |
| Type | White-label GoHighLevel support subscription | Managed agency |
| Minimum | No minimum | 80 hours/month recommended; fewer hours possible |
| Trial | Free plan for the help-center widgets and knowledge base; no free trial of… | 30-day trial: end anytime, no notice |
| Replacement | Not applicable: support is delivered by a shared team, not one assigned… | Free; new candidates usually in about 2 business days |
| Notice | "No commitment, month to month." | None during the trial; notice period after |
| Score (gohighlevel) | 8.0/10 | 8.1/10 |
Alternatives to Extendly
Other services in our gohighlevel ranking:
FAQ
How much does Extendly cost?
Extendly lists $74–$999/mo. In its own words: ExtendlyOS $99/mo ($74/mo billed yearly); Full-Service Customer Support from $299/mo for 10 sub-accounts ($250/mo yearly) up to $999/mo for unlimited sub-accounts; free tier for help-center tools. Prices checked October 2026.
Does Extendly offer a trial or money-back guarantee?
Free plan for the help-center widgets and knowledge base; no free trial of the human support plans published
What happens if the assistant isn't a good fit?
Not applicable: support is delivered by a shared team, not one assigned assistant
Is Extendly a good choice for gohighlevel?
Best-in-class GHL support desk; not a dedicated VA model. It ranks #2 of 5 in our gohighlevel ranking, with a score of 8.0/10.
What are the best alternatives to Extendly?
In our gohighlevel ranking: VA MASTERS (8.1/10), Agency Support for HighLevel (7.7/10), GHL Plugins (Dedicated VAs) (7.7/10), HL Assistly (7.5/10).