Reviews › Scale Army · Checked November 2026

Scale Army review: pricing, terms and alternatives

A staffing firm that began as a growth marketing agency and now places full-time remote marketing, sales, operations and assistant hires. Its startup case studies are real, but the page's biggest gap is what happens if a hire doesn't work out.

Our score
6.4/10
Ranking
#5 of 5 in Startups
Type
Staffing/BPO
Price
From $1,899/mo
Founded
2022
Reviews
5/5 on Clutch from 2 reviews

Our verdict

Scale Army is strongest on industry experience (8/10): Named case studies from seed to Series B startups. Its weakest area is replacement & guarantees (4/10): No replacement policy or guarantee published.

Best for startups hiring marketing or sales help; assistant roles are a smaller part of what it shows.

What we like

  • Named startup case studies, from seed stage to Series B
  • Publishes role prices and says its margin typically averages 30-35%
  • Sets a target of having someone on your team within 14 days of starting a search

What to watch

  • No replacement policy or guarantee published
  • Its role prices differ from page to page, so get yours in writing
  • Full-time focus, and a one-time deposit to start a search (amount not published)
  • You manage the hire day to day, and its Clutch profile had only 2 reviews when we checked

Pricing

Virtual Assistant $1,899 and Virtual Exec Assistant $2,199 on its role pages; other roles cost more, and figures differ between its pages; a one-time deposit starts a search.

Contract terms

Minimum commitment
40 hours a week recommended; it doesn't place people for 10 hours a week.
Trial or guarantee
Not published
Replacement
No replacement policy published. If you don't like the hire, its FAQ says it can let them go or you can.
Notice period
Month-to-month with 30 days' notice.

Score breakdown

Vetting & talent quality (25%)
Says it screens about 600 applicants per role, with videos and a candidate project; steps and pass rate not detailed
6/10
Pricing transparency (20%)
Role prices and margin range published; figures differ between pages and the deposit amount isn't stated
7/10
Replacement & guarantees (15%)
No replacement policy or guarantee published
4/10
Contract flexibility (15%)
Month-to-month with 30 days' notice and buyout terms, but no part-time placements
6/10
Industry experience (15%)
Named case studies from seed to Series B startups
8/10
Support & management (10%)
Dedicated account manager and monthly check-ins; you manage the work
6/10

Industry fit for startups: 7/10. See how we score.

Scale Army vs VA MASTERS

Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us

TermScale ArmyVA MASTERS Parent company
PriceFrom $1,899/mo$6.50–$10/hr
TypeStaffing/BPOManaged agency
Minimum40 hours a week recommended; it doesn't place people for 10 hours a week80 hours/month recommended; fewer hours possible
TrialNot published30-day trial: end anytime, no notice
ReplacementNo replacement policy publishedFree; new candidates usually in about 2 business days
NoticeMonth-to-month with 30 days' noticeNone during the trial; notice period after
Score (startups)6.4/107.7/10

Alternatives to Scale Army

Other services in our startups ranking:

FAQ

How much does Scale Army cost?

Scale Army lists From $1,899/mo. In its own words: Virtual Assistant $1,899 and Virtual Exec Assistant $2,199 on its role pages; other roles cost more, and figures differ between its pages; a one-time deposit starts a search. Prices checked November 2026.

Does Scale Army offer a trial or money-back guarantee?

Scale Army doesn't publish trial terms.

What happens if the assistant isn't a good fit?

No replacement policy published. If you don't like the hire, its FAQ says it can let them go or you can.

Is Scale Army a good choice for startups?

Best for startups hiring marketing or sales help; assistant roles are a smaller part of what it shows. It ranks #5 of 5 in our startups ranking, with a score of 6.4/10.

What are the best alternatives to Scale Army?

In our startups ranking: VA MASTERS (7.7/10), Oceans Talent (7.6/10), Persona (7.4/10), NeoWork (6.9/10).

Sources: Scale Army's process page; Clutch profile. Checked November 2026. Facts are taken from Scale Army's own published pages and public review profiles. Spotted something out of date? Request a correction.

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