Prialto review: pricing, terms and alternatives
A long-running managed service: Prialto employs the assistants, documents your processes and keeps trained backups ready. You pay for that structure with a 90-day start and less say over who supports you.
- Our score
- 8.2/10
- Type
- Managed agency
- Price
- $1,500–$3,600/mo
- Founded
- 2009
- Reviews
- 5/5 on Clutch from 45 reviews
Our verdict
Prialto is strongest on replacement & guarantees (9/10): Two trained backups plus sourcing and training of any new assistant handled for you. Its weakest area is contract flexibility (6/10): 90-day minimum and 55-hour unit, then month-to-month; notice period not published.
Fits executives and teams who want a managed system, not just one assistant.
What we like
- Two trained backup assistants, so your processes don't leave with one person
- An Engagement Manager documents your workflows and handles assistant training
- Flat monthly rate with no overage fees; it says client retention is 98%
What to watch
- Starts with a 90-day commitment per unit
- You don't interview or choose your assistant; Prialto makes the match
- Assistants aren't available on nights or weekends
- Its pricing page shows both $1,500 and $1,600 for one unit, so confirm the figure
Pricing
About $1,500-$1,600 a month per 55-hour unit (its pricing page and FAQ show both figures); full-time from $3,600 a month; $250 setup fee, waived on a 1-year agreement.
Contract terms
- Minimum commitment
- One 55-hour unit a month, with a 90-day minimum per unit.
- Trial or guarantee
- Three-month starting term, then month-to-month; no free trial published.
- Replacement
- Two trained backup assistants can step in if your assistant is absent, leaves or doesn't work out; Prialto sources and trains the new assistant.
- Notice period
- Month-to-month after the 90-day minimum; notice period not published.
Score breakdown
7/10
8/10
9/10
6/10
9/10
9/10
Prialto vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| Term | Prialto | VA MASTERS Parent company |
|---|---|---|
| Price | $1,500–$3,600/mo | $6.50–$10/hr |
| Type | Managed agency | Managed agency |
| Minimum | One 55-hour unit a month, with a 90-day minimum per unit | 80 hours/month recommended; fewer hours possible |
| Trial | Three-month starting term, then month-to-month; no free trial published | 30-day trial: end anytime, no notice |
| Replacement | Two trained backup assistants can step in if your assistant is absent… | Free; new candidates usually in about 2 business days |
| Notice | Month-to-month after the 90-day minimum; notice period not published | None during the trial; notice period after |
| Score (executive assistants) | 8.2/10 | 7.7/10 |
Alternatives to Prialto
Other services in our executive assistants ranking:
FAQ
How much does Prialto cost?
Prialto lists $1,500–$3,600/mo. In its own words: About $1,500-$1,600 a month per 55-hour unit (its pricing page and FAQ show both figures); full-time from $3,600 a month; $250 setup fee, waived on a 1-year agreement. Prices checked November 2026.
Does Prialto offer a trial or money-back guarantee?
Three-month starting term, then month-to-month; no free trial published.
What happens if the assistant isn't a good fit?
Two trained backup assistants can step in if your assistant is absent, leaves or doesn't work out; Prialto sources and trains the new assistant.
Is Prialto a good choice for executive assistant support?
Fits executives and teams who want a managed system, not just one assistant. It ranks #2 of 5 in our executive assistants ranking, with a score of 8.2/10.
What are the best alternatives to Prialto?
In our executive assistants ranking: Double (8.5/10), ProAssisting (8.0/10), VA MASTERS (7.7/10), Delegate Solutions (7.1/10).