NeoWork review: pricing, terms and alternatives
A global staffing company in the Philippines and Colombia, started by an early Bird employee, with a public rate estimator and a published hiring funnel. It's strong on transparency, though it says nothing public about replacing a hire who doesn't work out.
- Our score
- 6.9/10
- Ranking
- #4 of 5 in Startups
- Type
- Staffing/BPO
- Price
- From $11/hr
Our verdict
NeoWork is strongest on vetting & talent quality (8/10): Published four-stage funnel from language screen to final interview, 3.2% hired; background checks not mentioned. Its weakest area is replacement & guarantees (4/10): No replacement policy published.
Fits startups building support or operations capacity with full-time people.
What we like
- A public estimator shows indicative rates by role, seniority and location
- Publishes its hiring funnel: four stages, with 3.2% of candidates hired
- Teammates work on one account only, and there are no setup or cancellation fees
What to watch
- Starts at one full-time teammate, so it doesn't suit small monthly hours
- No replacement policy published
- You manage the teammate day to day on the Global Staffing model
- No dedicated startup page, and we found no client review profile with a rating
Pricing
The rate table behind its public estimator starts at $11 an hour per full-time teammate and rises with role, seniority and location; its sample estimate shows $14 an hour ($2,240 a month); no setup, management or cancellation fees.
Contract terms
- Minimum commitment
- One full-time teammate for Global Staffing; five for its managed Operations Partnership.
- Trial or guarantee
- Not published
- Replacement
- Not published
- Notice period
- 30-day cancellation period, with no cancellation fee.
Score breakdown
8/10
8/10
4/10
6/10
7/10
7/10
NeoWork vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| Term | NeoWork | VA MASTERS Parent company |
|---|---|---|
| Price | From $11/hr | $6.50–$10/hr |
| Type | Staffing/BPO | Managed agency |
| Minimum | One full-time teammate for Global Staffing; five for its managed Operations… | 80 hours/month recommended; fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | Not published | Free; new candidates usually in about 2 business days |
| Notice | 30-day cancellation period, with no cancellation fee | None during the trial; notice period after |
| Score (startups) | 6.9/10 | 7.7/10 |
Alternatives to NeoWork
Other services in our startups ranking:
FAQ
How much does NeoWork cost?
NeoWork lists From $11/hr. In its own words: The rate table behind its public estimator starts at $11 an hour per full-time teammate and rises with role, seniority and location; its sample estimate shows $14 an hour ($2,240 a month); no setup, management or cancellation fees. Prices checked November 2026.
Does NeoWork offer a trial or money-back guarantee?
NeoWork doesn't publish trial terms.
What happens if the assistant isn't a good fit?
NeoWork doesn't publish a replacement policy.
Is NeoWork a good choice for startups?
Fits startups building support or operations capacity with full-time people. It ranks #4 of 5 in our startups ranking, with a score of 6.9/10.
What are the best alternatives to NeoWork?
In our startups ranking: VA MASTERS (7.7/10), Oceans Talent (7.6/10), Persona (7.4/10), Scale Army (6.4/10).